Warranty Information

Return/Refund Policy:
If you are not completely satisfied with any Vacu-Pod brand item, return within 30 days of purchase for exchange, credit, or refund (excluding shipping charges). No returns after 30 days. All returned items will be inspected to assure “like new” condition before any refund is issued. Used or incomplete returns will not be accepted. Please return all original boxes, warranties and owner’s manuals.

All Vacu-Pod brand products are guaranteed to the original purchaser to be free of defects in materials or workmanship for one (1) year from the date of purchase. Product will be repaired or replaced at our option.

Vacu-Pod products are quality-built devices that will last for many years of normal usage. Any part that is deemed to be defective by Vacu-Pod will be repaired or replaced at no cost to the original purchaser for one (1) year from the date of purchase (the cost of shipping to be paid by purchaser). Customer abuse or misuse (to be determined by manufacturer and/or distributor) will void any implied warranty. This warranty is issued to the original purchaser only and is non-transferable.

The manufacturer (Vacu-Pod) and/or distributors also assume no liability for damage caused to equipment, downtime caused as a consequence of not being able to use our product, or injury caused to or by persons using Vacu-Pod products.

Purchaser (user) is responsible for determining that each Vacu-Pod product is suitable for the intended use and accepts at the time of purchase ALL responsibilities that arise out of the use of our products, either directly or indirectly.